PrintXup
At PrintXup, your satisfaction is at the heart of everything we do. We’re more than just an online store for personalized products – we’re your creative partner, dedicated to turning your ideas into reality. From custom mugs and tumblers to pillows, wall clocks, stickers, and more, our mission is to provide products that make your everyday moments extra special.
We know that when shopping online, questions can arise. Whether it’s about product details, customization options, shipping times, or order tracking, our team is here to make the process smooth and stress-free. That’s why we created our Customer Questions Section – a space designed to provide clear, helpful, and quick answers to the most common inquiries.
Your Inquiries, Our Priority: Customer Questions Section
At PrintXup, we truly believe that communication builds trust. Our Customer Questions Section is here to guide you through every step of your shopping experience. From learning how to upload your designs, choosing between product variations, or understanding return policies, you’ll find straightforward answers that make your journey easier. If you don’t see the exact information you’re looking for, don’t worry – our support team is always ready to help.
How to Reach Us
We want to make sure contacting us is simple and convenient. You can reach us in the way that works best for you:
Email Support: Send us your inquiries anytime, and we’ll get back to you as quickly as possible.
Contact Form: Use the easy form below to share your questions, requests, or feedback.
Social Media: Connect with us on our platforms for updates, inspiration, and quick interactions.
Our Promise
Every question matters to us, because behind every inquiry is a valued customer. Whether you’re ordering a single personalized mug as a thoughtful gift or creating bulk designs for an event, your trust is our priority. At PrintXup, we’re here to ensure your experience is enjoyable, reliable, and tailored just for you.
Let us know how we can help – because at PrintXup, your inquiries are our priority.
Questions?
We’re here to help.
Address
225 NE 23 Street Miami Fl 33137
Info@printxup.com
Phone
7867096307
Learn more from our FAQs
How do I customize my product?
Would you like to customize any of our products? Just contact us or send us an email with your favorite photo and the text you would like to include on the chosen product, in less than 24 hours we will send you a Pdf with your printed design for your approval
Can I see a preview of my personalized product before I order?
Yes, of course, once you send us your favorite photo or the text you’d like to place on one of our products, we’ll send you a PDF with the designed product for your approval.
How long does it take to create and ship my personalized product?
As for the creation of your product, if you design it personally, it will arrive between 3 and 8 business days depending on the shipping method you choose.
Can I return or exchange a personalized product?
All non-personalized products have 20 days from the date of purchase to exchange them in case of any defect, unfortunately, we cannot accept exchanges or returns on personalized products.
What types of products can be personalized?
You have many products to choose from, including clothing, t-shirts, sweatshirts, and other items such as mugs, glasses, tumblers, and more. If by chance you don’t find the product you need, just contact us and we’ll be happy to help you.
What if I’m not happy with the final product?
You have 20 days from the date of purchase in case the product arrives damaged or is incorrect and you purchased any product with our designs. If the product was personalized unfortunately we could not accept the return. You can read our returns policy here.. Refund and Returns Policy
Do you offer discounts for bulk orders of personalized items?
You can find discounts of 15 to 20% on different products or on special dates, as well as the famous combos.
Your Inquiries, Our Priority: Customer Questions Section
Our customer questions section helps address inquiries, providing clear answers to ensure satisfaction and enhance the user experience.